Frequently Asked Questions

SwapFlow is an AI-powered content creation and social media automation platform. Create images, videos, music, and audio using AI, swap characters in photos and videos, then publish directly to 10+ social platforms — all from one dashboard.

Click "Get Started" on the landing page and sign up with your email or Google account. No credit card is required for the free tier.

Credits are the currency used for AI-powered features (generating images, videos, music, and character swaps). Each action consumes credits based on the model and complexity. Your balance is shown in the top bar.

SwapFlow offers four tiers: Free, Pro, Business, and Enterprise. Each tier increases your monthly credits, storage, concurrent jobs, batch size, and unlocks features like analytics, approval workflows, and multi-platform publishing.

Image (Text-to-Image, Image-to-Image, Image Editing), Video (Text-to-Video, Image-to-Video, Video-to-Video, Video Editing, Speech-to-Video, Lip Sync), Music (Text-to-Music, Text-to-Speech, Speech-to-Text, Audio-to-Audio), and Text.

Two providers: KIE AI and WaveSpeed. Switch between them using the toggle at the top of the Create page. Each offers different models and credit costs.

Yes! Bring your own keys (BYOK) for KIE AI, WaveSpeed, and Gemini. Go to Settings → API Keys. Pro+ tiers also support Gemini BYOK for caption generation.

Batch size depends on your tier. Free users generate 1 item at a time; higher tiers allow larger batches. Configure your default in Settings → General.

All completed generations appear in the Results tab. You can preview, download, or reuse them. Failed jobs also appear here with error details.

Upload a source photo (the scene you want to keep) and a reference character image (the person you want inserted). The AI analyzes both images, then transfers your reference character into the source scene — matching the pose, position, background, lighting, and composition. You can also choose whether to keep the source outfit or the reference character's clothing.

Similar to Photo Swap, but for video. Upload a reference character image and a target video. Choose your swap model and resolution, then process. The AI replaces characters frame-by-frame throughout the video.

When doing a character swap, you can choose: Keep Source Outfit (the reference character wears what the original person was wearing) or Keep Reference Outfit (the reference character keeps their own clothing).

Yes! Both Photo Swap and Video Swap support importing files from Google Drive, S Drive, Previous Uploads, and even social media URLs.

Photo Snap lets you capture individual frames from a video. Upload a video, scrub to the frame you want, and capture it. You can then download the frames or send them directly to Photo Swap as source images.

The Studio is your post-production toolkit. It includes Add Music (overlay audio onto videos), Generate Captions (AI-powered captions with emojis and hashtags), Compose (combine clips/images), and publishing workflows.

Upload or select a video/image, and SwapFlow's AI generates optimized captions with emojis and hashtags. You can download captions as filenames or upload them directly to Google Drive.

Yes! The Music Library lets you save up to 3 songs (max 20MB each) for reuse across your projects.

Instagram, TikTok, YouTube, Facebook, X/Twitter, Threads, Snapchat, and Telegram.

Go to Publish → Connections (or Settings → Connections) and click "Connect" next to the platform you want.

Workflows automate your posting pipeline. Connect a source folder (Google Drive or S Drive) to a destination platform and SwapFlow fetches and queues content for publishing.

Yes! Use the Calendar tab in Publish to schedule posts for specific dates and times. Queue limits depend on your tier.

Pro+ users can publish to multiple platforms simultaneously. Free users can only post to one platform at a time.

Yes, Twitter/X has a daily posting limit that varies by tier.

SwapFlow's built-in cloud storage. Upload files, organize into folders, and use them across all features — Create, Swap, Studio, and Publish workflows.

Yes! On the S Drive page, click the Google Drive import button to copy files into S Drive.

Storage is shared across Uploads and S Drive. Limits vary by tier.

Images, videos, audio, and select text files. Max file sizes and batch limits depend on your tier.

Workspaces let you organize work and collaborate. Each workspace has its own connections, API keys, and content. Switch between personal mode and workspaces using the sidebar switcher.

Go to Workspace → Team and send invite links. Member limits depend on the workspace owner's tier.

Admins can view a timeline of all workspace actions in Workspace → Activity. Log retention varies by tier.

Team members in a workspace use the owner's API keys and credits. The owner can set batch size limits per workspace.

Click "Upgrade" in the sidebar or go to Settings → Billing. Monthly and yearly billing (with discount) are available.

Yes. Go to Settings → Billing. You retain paid features until your billing period ends.

Go to Settings → General to configure defaults for resolution, batch size, clothing preference, and other generation settings.

Go to Settings → Usage for credit consumption, storage usage, and generation history.

The interface supports English, Spanish, Haitian Creole, French, Chinese, Japanese, Portuguese, Swahili, and Hindi. Use the language switcher (globe icon) to change.

Use the theme toggle (sun/moon icon) in the top bar or mobile header.

A Kanban-style board for brainstorming and organizing content ideas. Create custom columns, add idea cards, and drag-and-drop to reorder or move them.

Yes! Use the search and filter controls at the top to find ideas by keyword or column.

Insights into publishing performance — post engagement, reach, and growth metrics across connected social platforms. Available on Pro tier and above.